We are proud to partner with Engarde to offer Optional Shipment insurance at checkout!
By purchasing our Optional Shipping Insurance, Your order is protected. You will receive a new package if your package is confirmed lost by the carrier, or you have evidence of theft or failed or improper delivery. Without this coverage, we cannot be held responsible for lost or stolen packages or delivery errors.
Lost, Stolen, or Damaged packages, we have you covered! If you don't receive the item that you ordered, or it shows up significantly different from its description, ALT. Fragrances will reimburse you for the full purchase price plus any original shipping costs, subject to terms and limitations.